FREQUENTLY ASKED QUESTIONS
Where to find Weider products?
Our products can be found in different supermarkets and department stores such as El Corte Ingles, Carrefour, Alcampo, Aldi, Decathlon, … but we are also in many online stores and specialty stores, which you can find on this map >> https://weider.es/puntos-de-venta/
In addition to our online store https://www.tiendaweider.es/ where you can find the full range of products.
How can I receive information about new Weider products?
The best way is to subscribe to our newsletter, which you will receive with information about new products or news of interest.
You can do it from the Home page, going down to the bottom of the page where it says “email”.
If I have a technical question, who can help me?
We currently have a technical and quality department, which can help you with any questions you may have about a technical product.
If you write to this email we will answer you as soon as possible consultas@weider.es
How can I contact Weider?
Depending on the type of query you have, in Weider we have different departments enabled to attend them:
- If you already buy at Weider:
- Incidents with orders: cdomingo@weider.es
- If you want to become a distributor and sell our products: clientes@weider.es
- Any type of commercial query: clientes@weider.es
- If you have questions about products:
- Any other questions, events, sponsorships, etc: info@weider.es
If I sell Weider, can I be an authorized retailer on the website?
Of course, the only thing you need to do is to send us your customer data: customer code, business name, telephone, address and e-mail. Send them to clientes@weider.es
All these data will be validated and placed on the “authorized point of sale” map.
If I want to sell Weider, what should I do?
At the top of the HOME, there is a section where it says “Do you want to sell Weider?”: https://weider.es/conocenos-weider-espana/ser-distribuidor/
There is a section for gyms and another for stores, select the one that corresponds to your type of business.
Then at the bottom of the page there is a form that you must complete and we will contact you as soon as possible to complete the process.
Sponsorships and events
To request a sponsorship as an athlete or to sponsor an event, it is best to write to this email pceron@weider.es in a few days you will receive a reply.